Terms & Conditions

1. Introduction

Welcome to Stayvistay, your trusted platform for booking hotels, homestays, villas, and vacation stays. By accessing or using our website, services, or booking platform, you agree to comply with the following Terms & Conditions. Please read them carefully before proceeding with any reservation.

2. Definitions

• “Stayvistay”, “We”, “Us”, or “Our” refers to the Stayvistay website and its operators.
• “User”, “You”, or “Customer” refers to anyone visiting, browsing, or booking through our platform.
• “Property Partners” refers to the hotels, homestays, villas, and host accommodations listed on our platform.
• “Booking” refers to any confirmed reservation made through Stayvistay.

3. Use of Website

By using Stayvistay.com, you agree to:

• Provide accurate and updated personal information while booking.
• Use the website only for lawful purposes.
• Not attempt to disrupt or misuse the platform.

Stayvistay reserves the right to deny access or block users found violating these conditions.

4. Booking Terms

4.1 Price and Availability

• All prices displayed on Stayvistay are subject to availability.
• Prices may vary depending on dates, location, demand, and property policies.
• Stayvistay is not responsible for property price changes or availability issues.

4.2 Reservation Confirmation

• A booking is considered confirmed only after you receive a Booking Confirmation Email/SMS.
• Some properties may require additional verification or payment.

4.3 Payment Terms

• Payments may be processed online or at the property (depending on the listing).
• Stayvistay uses secure payment gateways for all transactions.
• In case of payment failure, you must retry the transaction or choose an alternate method.

5. Cancellation and Refund Policy

5.1 Cancellation

• Cancellation policies vary for each property.
• Users must read the property-specific cancellation policy before booking.

5.2 Refunds

• Refunds, if applicable, will be processed based on the property's cancellation terms.
• Stayvistay is not responsible for delays caused by banks or payment partners.
• Non-refundable bookings will not be eligible for any refund.

6. Check-In and Check-Out Policies

• Standard check-in and check-out times are set by the property.
• Early check-in and late check-out are subject to availability and extra charges.
• You must carry a valid Government-issued ID for verification.

7. User Responsibilities

By using Stayvistay, you agree to:

• Respect property rules regarding noise, cleanliness, and damage.
• Avoid illegal or inappropriate behavior during your stay.
• Pay for any damages caused to the property.

Failure to follow property rules may result in fines or cancellation without refund.

8. Property Partner Responsibilities

Each property listed on Stayvistay is responsible for:

• Maintaining accurate listing details including images, amenities, and pricing.
• Providing clean, safe, and hygienic accommodation.
• Honoring confirmed bookings.
• Managing guest issues in a timely manner.

9. Liability Disclaimer

• Stayvistay acts only as a booking platform.
• We are not responsible for service quality, amenities, cleanliness, behavior of property owners, or issues arising during the stay.
• In case of disputes, Stayvistay will assist but the final resolution lies with the property.

10. Intellectual Property Rights

All content on Stayvistay.com, including text, images, graphics, logos, and designs, is owned by Stayvistay and is protected by copyright laws. Unauthorized use, distribution, or copying is strictly prohibited.

11. Privacy and Data Protection

Stayvistay is committed to protecting your data.

• Your personal information will be used only for reservations, communication, and service improvements.
• We do not sell or misuse user information.

For more details, refer to our Privacy Policy.

12. Modification of Terms

Stayvistay reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice. Continued use of the website after changes implies acceptance of updated terms.

13. Governing Law

These Terms & Conditions are governed by the laws applicable in India. Any disputes shall be handled under the jurisdiction of Indian courts.

14. Contact Information

For support, queries, or complaints, contact: